Payments and billing
Yes you can change the date of your Direct Debit payment.
If you’d like to change the payment date, please contact us on 0344 557 1246 or email us at info@animalfriends.co.uk.
You can change your payment details by calling us on 0344 557 1246 or emailing info@animalfriends.co.uk.
If you are struggling to pay for your insurance it's important you speak to us. We have some options we can explore that may help you, such as:
- You may be able to change your cover level or excess to reduce the cost of your policy.
- We may be able to review your payment plans.
Speak to a member of our friendly team on 0344 557 1246 who will be happy to chat and find you the best way forward.
For further help with the cost of living
https://www.citizensadvice.org.uk/debt-and-money/get-help-with-the-cost-of-living/
www.moneyadviceservice.org.uk
www.nationaldebtline.org
Yes you can change the way you pay.
You can pay for your policy monthly or annually and it does not cost anymore to pay monthly.
If you want to change the way you pay please contact us on 0344 557 1246.
If you have a missed payment or have an outstanding balance, you can pay in the following ways:
- login to your online account and make a payment by selecting the ‘Payments’ tab.
- call us on 0344 557 1246 and speak to a member of our team