Photo illustration of a dog and a cat

Questions about Animal Friends

You can contact us in the following ways:

As we are a financial service provider, we are authorised and regulated by the Financial Conduct Authority (Financial Services Register number 307858).

This means that we are governed by specific guidelines to ensure the fair treatment of our customers.

We are subject to UK regulatory conditions.

Please view our Privacy Policy, which contains all the information about how we record, use and store your data.

We are subject to the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, which controls how we are allowed to use your data. This helps to ensure your protection.

We are underwritten by Pinnacle Insurance Limited.

For the full protection of UK insurance customers Pinnacle Insurance Limited are members of the Association of British Insurers – this is in addition to the protection provided by the Financial Ombudsman Scheme and the Financial Services Compensation Scheme.